Social Media ROI and Influence Marketing

Influence MarketingWill Influence Marketing Really Create ROI ?

Social networking cannot be ignored. It is the “800 pound gorilla” in the room.  However, there is much debate about whether investments of time and money in social media actually brings a profitable return.

In their upcoming book, Influence Marketing: How to Create, Manage and Measure Influence Marketing in Social Media Marketing, Danny Brown and Sam Fiorella propose “a model that demonstrates how the growing practice of influence marketing can measurably impact purchase decisions instead of simply driving brand awareness.”

They point out that “marketing efforts developed with a focus on generating profits often fail to consider the customer experience (italics mine) and ends up negatively impacting the generation of revenue and/or profit.”

Brown and Fiorella believe that their strategy will “help you manage the influence paths that lead consumers to buy.”  Here are some of their main points:

  • Put the customer—not the influencer—at the center, and plan influence marketing accordingly
  • Recognize where each prospect stands in the purchase life cycle right now
  • Clarify how your consumers move from brand preference to purchase
  • Identify key micro-influencers who impact decisions at every stage
  • Gain indispensable insights into the context of online relationships
  • Recognize situational factors that derail social media brand recommendations
  • Understand social influence scoring models and overcome their limitations
  • Re-engineer and predict influence paths to generate measurable action
  • Master the “4 Ms” of influence marketing: make, manage, monitor, measure
  • Transform influence marketing from a “nice-to-have” exercise into a powerful strategy

Connecting with Influencers

Nyerr Parham is Marketing Manager at Appinions. On the Appinions web site she posted a helpful article, in which she states:

The foundation of influence marketing is building relationships with individuals who are in a position to help your brand increase awareness, build reputation, connect with an audience, and make sales. The basis for all of these goals is the development of a relationship with an influencer.

So once you’ve decided to reach out to influencers, should you do so as a brand or as an individual? Just who owns (or should own) these influencer relationships?

Our answer: Influencers want to develop relationships with people, so it makes sense to reach out as yourself – a living and breathing person – rather than a brand.

Influence online

On his web site, Greg Fry wrote:

Companies have started to realise two things:

  1. People who traditionally had little influence offline have become very very influential online.
  2. Unless they engage effectively with their target audience online their numbers will have little or no ROI.

For this reason we are seeing the more social media savvy companies starting to focus on building more meaningful relationships with their communities online and spending more time identifying and engaging with the most influential online consumers in their industry.

Measuring Influence

Mark W. Shaefer studied the problem of measuring social influence intensively in preparation for his book, Return On Influence. In the year since that book was published Shaefer has attempted to keep current with the latest developments in the field. In his blog named “grow”, he writes:

1) This is a historically important time where personal power has been enabled through our ability to publish on the web.

2) The nature of power and influence in the online world is vastly different than what we are accustomed to in the offline world. It’s important for businesses and individuals to understand this — your paradigm has to shift.

Is Influence Marketing an Idea Whose Time Has Come?

Writing about the French Revolution against dictatorship by the monarchy, Victor Hugo famously said, “All the forces in the world are not so powerful as an idea whose time has come.”

“Social Influence Strategy”

I believe that social influence has always been extremely important, and the explosion of social media is a game changer.  I intend to continue to research this issue and write about it on this blog.  If you agree that this is an interesting subject, please “stay tuned” for future posts, and please share your comments below.  I’ll be glad to reciprocate with “Comment Luv”

2 thoughts on “Social Media ROI and Influence Marketing

  1. Buddy,
    there is so much to learn these days, it is hard to pin point what is best to tackle when we start in the morning.

    Your post about Influence and the ROI… well, it is a topic that is always on the back of the mind, no matter where we are.

    I would love to say that I am doing a great job exposing my self socially but at the same time I know I can do more and I always strive to do .

    Your education on the subject is helping a lot…

    Thanks so much for sharing and for allowing us “not so much into social media” to get to know something here and there that we can use along our pathway…
    Thanks so much for your contributions to help others.
    nick catricala recently posted…Something you need to know and understand…My Profile

  2. Pingback: Centers of Influence |

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